Return and refunds policy

At Vanbees Meat GA, we take pride in providing you with the highest quality meats and exceptional service. If you are not completely satisfied with your order, we’re here to help. Please review our return and refund policy below for details.

1. Perishable Items

Due to the perishable nature of our products, we cannot accept returns. However, we are committed to resolving any issues you may encounter with your order.

2. Refunds and Replacements

We offer refunds or replacements under the following conditions:

  • Damaged Products: If your order arrives damaged, please notify us within 24 hours of delivery.
  • Incorrect Items: If you receive the wrong product, contact us immediately for a resolution.
  • Quality Issues: If you are unsatisfied with the quality of the product, reach out to us, and we’ll make it right.

3. How to Request a Refund or Replacement

To initiate a refund or replacement:

  1. Email us at [Insert Contact Email] or call [Insert Phone Number].
  2. Provide your order number and a brief description of the issue.
  3. Attach photos of the product and packaging to help us assess the situation.

Our team will review your request and respond within 48 hours with the next steps.

4. Refund Process

  • Approved refunds will be processed to your original payment method within 5–7 business days.
  • You’ll receive a confirmation email once the refund has been issued.

5. Exclusions

Refunds or replacements will not be issued for:

  • Orders that are not reported within 24 hours of delivery.
  • Products that were stored improperly after delivery.
  • Orders where delivery was delayed due to incorrect shipping information provided by the customer.

6. Customer Satisfaction Guarantee

Your satisfaction is our top priority. If you have concerns about your order, don’t hesitate to reach out. We’re committed to ensuring a positive experience every time you shop with us.

7. Questions?

For any questions or assistance with our return and refund policy, please contact us:

  • Email: info@vanbeesmeatga.com

Thank you for choosing Vanbees Meat GA. We value your trust and look forward to serving you again!

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